Terms of Service

1. Introduction

These Terms of Service ("Terms") govern your use of the Thyredisin Energy Ltd website (thyredisin.com) and energy supply services provided by Thyredisin Energy Ltd ("we", "our", "us", or "Thyredisin").

By using our website or services, you agree to these Terms. If you do not agree to these Terms, please do not use our website or services.

2. Definitions

In these Terms:

• "Account" means your account with us for the supply of energy.
• "Energy" means electricity and/or gas.
• "Energy Supply Contract" means the contract between you and us for the supply of energy to your property.
• "Property" means the premises to which we supply energy under your Energy Supply Contract.
• "Website" means thyredisin.com and any associated subdomains.
• "You" or "Your" means the person who has entered into an Energy Supply Contract with us or is using our Website.

3. Our Services

3.1 Energy Supply

We supply energy to domestic and business premises in Great Britain. The specific terms of your energy supply are set out in your Energy Supply Contract.

3.2 Website Services

Our Website provides information about our energy supply services and allows you to:

• Learn about our energy plans and pricing
• Contact us through our online forms
• Access our blog and educational resources
• If you have an account with us, manage your energy account online

4. Your Account

4.1 Account Registration

To use certain features of our Website, you may need to create an account. When you register for an account, you must provide accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4.2 Account Security

You agree to:

• Create a strong password and keep it confidential
• Notify us immediately of any unauthorized access to your account
• Ensure you log out of your account at the end of each session
• Take responsibility for all activities that occur under your account

5. Website Use

5.1 Permitted Use

You may use our Website for lawful purposes only and in accordance with these Terms. You agree not to:

• Use the Website in any way that violates applicable laws or regulations
• Attempt to gain unauthorized access to any part of the Website
• Use the Website to transmit viruses, malware, or other harmful code
• Interfere with or disrupt the Website or servers or networks connected to the Website
• Use any automated means to access the Website
• Collect or harvest any information from the Website

5.2 Content

The content on our Website, including text, graphics, logos, images, and software, is owned by or licensed to Thyredisin and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works of any content from our Website without our express written permission.

6. Energy Supply Terms

6.1 Contract Formation

Your Energy Supply Contract is formed when you accept our offer to supply energy to your Property. This can happen:

• When you complete our online application process
• When you sign a contract document
• When you verbally agree to our terms over the phone

6.2 Energy Charges

The charges for your energy supply will be set out in your Energy Supply Contract. We may change our charges in accordance with the terms of your Energy Supply Contract.

6.3 Payment

You agree to pay for all energy supplied to your Property in accordance with your Energy Supply Contract. Payment methods and terms are specified in your Energy Supply Contract.

6.4 Meters and Access

You agree to provide us with meter readings when requested and to allow us or our representatives safe access to your Property to read, install, test, inspect, repair, remove, or replace your meter.

7. Liability

7.1 Limitation of Liability

To the fullest extent permitted by law, Thyredisin shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of or inability to access or use the Website
• Any conduct or content of any third party on the Website
• Any content obtained from the Website
• Unauthorized access, use, or alteration of your transmissions or content

7.2 Exclusions

Nothing in these Terms excludes or limits our liability for:

• Death or personal injury caused by our negligence
• Fraud or fraudulent misrepresentation
• Any liability that cannot be excluded or limited by law

8. Termination

We may terminate or suspend your access to all or part of our Website immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms.

The termination of your Energy Supply Contract is governed by the terms of that contract.

9. Changes to These Terms

We may revise these Terms from time to time. The most current version will always be posted on our Website with the effective date. We encourage you to review these Terms periodically to stay informed of our practices.

Your continued use of the Website following the posting of revised Terms means that you accept and agree to the changes.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes relating to these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact Us

If you have any questions about these Terms, please contact us at:

Thyredisin Energy Ltd
15 Harrington Road
Sheffield, S11 8DU
United Kingdom
Email: [email protected]
Phone: 0114 2985677